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Reddit FAQ: Answering Your REDMAGIC Questions

We are dedicated to creating a transparent and interactive community with our REDMAGIC fans. As such, we take the time to find and answer the most popular questions we find in the hopes that our responses will ease your mind and provide tangible solutions. These are some of the top concerns we’ve encountered from our Reddit timeline.


  1. How Is the REDMAGIC 11 Pro an Upgrade from Previous Devices?

  2. Is the REDMAGIC 11 Pro’s Liquid Cooling System Safe?

  3. Is the 11 Pro a Good Choice for a Daily Driver?

  4. Where can we buy the REDMAGIC phone?

  5. What Comes with the REDMAGIC 11 Pro?

  6. How Long Does Shipping Take? 

 

Naturally, our latest flagship smartphone will tower over its siblings in many ways. These are some of the improvements you can find in the new REDMAGIC 11 Pro among its predecessors:

  • Performance: The 11 Pro comes with the latest Qualcomm Snapdragon 8 Elite Gen 5 chipset, which improves CPU performance by 20%, GPU by 30%, and NPU by 37%. It also features the upgraded REDMAGIC RedCore R4 gaming chip for enhanced gaming performance, smoother visuals, and optimized cooling.

  • Cooling: The AquaCore Cooling System is the industry’s first mass-produced flowing liquid cooling and features our signature 24,000 RPM Turbofan with a 1,000 RPM boost over the 10S Pro’s 23,000 RPM.

  • Power: The 11 Pro features a larger 7,500mAh battery, offering 450mAh more than the 10S Pro for extended endurance. It’s also our first phone with 80W wired and wireless charging, and two-way reverse charging.

  • Software: The 11 Pro comes with REDMAGIC OS 11.0 and will get two major Android updates.

  • Durability: The device is fully IPX8 rated for dust and water resistance. 

While the thought of flowing liquid anywhere near your phone might have you running to get a bowl of rice to fix the damage, we can assure you that our REDMAGIC 11 Pro liquid cooling system is entirely safe and durable. While the AquaCore system uses real fluorinated flowing liquid to disperse heat more effectively, it remains housed inside a fully sealed, durable system.

Using the industry's first ultra-low-temperature bonding process and a new anti-puncture membrane, the liquid will stay safely inside its tubing. The system has passed tens of thousands of drop tests, exceeding industry standards and ensuring real-world durability. It can also operate at extreme temperatures between -40°C and 70°C with ease, preventing any short-circuiting or freezing, and is fully IPX8 rated for dust and water resistance.

Yes, the REDMAGIC 11 Pro would still be an ideal choice for anyone looking for a high-performing and quality smartphone, whether it’s for gaming or not. The massive 7,500mAh battery provides up to 34.1 hours of power for daily use, making it ideal for travel or your daily commute. 

The phone also features a next-generation, full-screen BOE X10 AMOLED display with clear visuals, industry-leading under-screen technology, and SGS & TÜV Rheinland eye care certification. This makes it perfect for streaming your favorite movies and shows in comfort.

With IPX8 dust and water resistance and wet-hand mode, the device also remains durable in almost any condition, making it more practical in everyday settings. A 16MP front, 50MP main rear camera, 50MP ultra-wide lens, and an extra 2MP camera all ensure pristine pictures and video capture.

You can also enjoy expanded connectivity with a dual SIM feature, dual band 5G Wi-Fi, Bluetooth 5.4, USB 3.2 Gen 2, NFC support, 3D ultrasonic fingerprint unlocking, and seamless second screen support.

REDMAGIC delivers to several countries across the world and, as such, has several official local websites where you can buy your products from. Please ensure that the website you use ships to your location. 

REDMAGIC Global Store: https://global.redmagic.gg 

Ships to: Australia, New Zealand, Chile, Hong Kong SAR, Macao SAR, India, Philippines, Switzerland, South Korea, Egypt, and Israel. (Excluding PO Box addresses and island destinations.)

REDMAGIC EU Store: https://eu.redmagic.gg 

Ships to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain(except Las Palmas and Santa Cruz de Tenerife), Sweden

REDMAGIC United Kingdom Store: https://uk.redmagic.gg

Ships to: United Kingdom

REDMAGIC Tech Store: https://redmagic.tech 

Ships to: North America, including the USA (excluding PO Box addresses and island destinations).

REDMAGIC CA Store: https://ca.redmagic.gg

Ships to: Canada

REDMAGIC Singapore Store: https://sg.redmagic.gg 

Ships to: Singapore

REDMAGIC Mexico Store: https://mx.redmagic.gg 

Ships to: Mexico

REDMAGIC Brazil Store: https://br.redmagic.gg 

Ships to: Brazil

REDMAGIC MEA Store: https://mea.redmagic.gg 

Ships to: Saudi Arabia, Oman, Bahrain, Qatar, Kuwait

REDMAGIC UAE Store: https://uae.redmagic.gg

Ships to: United Arab Emirates

REDMAGIC Vietnam Store: https://vn.redmagic.gg

Ships to: Vietnam

Within your REDMAGIC 11 Pro box, you will find:

  • REDMAGIC 11 Pro Phone x 1

  • Clear Phone Case x 1

  • Power Adapter x 1

  • Type-C Data Cable x 1

  • SIM Tray Ejector x 1

  • Warranty Card x 1

  • Documentation

We value your time at REDMAGIC and understand that you would want your package delivered as soon as possible. Please remember that shipping and processing times depend on the shipping method available for your region.

Europe:

  • Warehouse: PL/DE Warehouse

  • General shipping: 1-3 business days processing time + 3 - 5 business days delivery

UK:

  • Warehouse: UK Warehouse

  • General shipping: 1-3 business days processing time + 3 - 5 business days delivery

North American:

  • Warehouse: NA Warehouse

  • General shipping: 1-3 business days processing time + 3 - 5 business days delivery

Latin America:

  • Warehouse: MX Warehouse

  • General shipping: 1-3 business days processing time + 5 - 7 business days delivery

Asia Pacific & Middle East:

  • Warehouse: HK Warehouse

  • General shipping: 1-3 business days processing time + 3 - 5 business days delivery

Saudi Arabia

  • Warehouse: UAE Warehouse

  • General shipping: 1-3 business days processing time + 3 - 7 business days delivery

United Arab Emirates

  • Warehouse: UAE Warehouse

  • General shipping: 1-3 business days processing time + 3 - 7 business days delivery

Brazil

  • Warehouse: Local Warehouse

  • General shipping: 3~7 business days processing time + 3 - 7 business days delivery


Please note: These shipping times are estimates, and the delivery times could depend on your destination. Orders placed during promotional periods and special events may require longer shipping times.

We hope that this article has helped with some of your concerns and queries. However, if you still have issues that have not been addressed here, please don’t hesitate to reach out to us directly as well. For further assistance, please get in touch with our support team, and we’ll get back to you shortly!

REDMAGIC 11 Pro Series Protective Case  REDMAGIC 11 Pro Series Protective Case 

REDMAGIC 11 Pro Protective Case

REDMAGIC 11 Pro Protective Case – Bare-Metal Texture, 3D Protection, and Magnetic Cooler Support Shield your REDMAGIC 11 Pro smartphone with an esports-grade thermal protection case that uses premium skin-friendly material, 3D stereo defense, and secure magnetic support for your REDMAGIC cooler.
Regular price
£17.90
Sale price
£17.90
Regular price
Unit price
 per 
REDMAGIC 11 Pro Series Screen Protector  REDMAGIC 11 Pro Series Screen Protector 

REDMAGIC 11 Pro Screen Protector

REDMAGIC 11 Pro Screen Protector – Ultra-Thin, Silky Smooth to Touch Shield your REDMAGIC 11 Pro with this esports-grade screen protector. Enjoy an ultra-thin, full-screen fit with rounded corners, a silky-smooth texture, responsive gaming controls, shatter-resistant durability, and a bonus installation tool for precise alignment.
Regular price
£12.90
Sale price
£12.90
Regular price
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 per 
REDMAGIC 11 Pro  REDMAGIC 11 Pro 

REDMAGIC 11 Pro

REDMAGIC 11 Pro, the ultimate gaming smartphone powered by Snapdragon 8 Elite Gen 5 and REDMAGIC RedCore R4, the REDMAGIC 11 Pro features the world’s first mass-produced liquid cooling system, Reinforced AquaCore Cooling. It offers a 7,500mAh battery with 80W wired & wireless fast charging, a BOE X10 AMOLED Full-Screen Display (2688×1216), and an IPX8-rated water-resistant, dust-proof design.
Regular price
From £629.00
Sale price
From £629.00
Regular price
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