Shipping Policy

Shipping Information

No matter where you live, REDMAGIC promises to offer you the best shipping options for your location. With our experience of handling deliveries across the world every day, you can rest assured in knowing that your package is in safe hands.


We are pleased to announce that if you order any smartphones of REDMAGIC, you will receive either the NA or EU version, along with a UK converter to ensure that all your needs are met.


REDMAGIC smartphones and accessories can be shipped to the following locations: 

Countries/Regions the Seller Ship to


Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain(except Las Palmas and Santa Cruz de Tenerife), Sweden

REDMAGIC United Kingdom Store (

United Kingdom


Canada, United States(except Alaska, Guam, Hawaii, Puerto Rico, and U.S. Virgin Islands)

REDMAGIC Global Store (

Australia, New Zealand, Kuwait, Saudi Arabia, United Arab Emirates, Chile, Hong Kong SAR, Macao SAR, Indonesia, Israel, Philippines, Egypt, Paraguay

REDMAGIC Singapore Store (


REDMAGIC Mexico Store (


REDMAGIC Brazil Store (



About Customs For UK Store Purchases

Tax is included in the price if one of the items in the order is a phone. 

If there is no phone included in the order then shipping and tax is not included in the price. The products will be shipped under DAP terms. This means we can arrange the delivery to your address but will be unable to clear it for import. You may need to cooperate with the courier for local import declaration and make a payment of duty/tax if necessary. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your REDMAGIC smartphone.

Important note: If the buyer does not cooperate with customs clearance or refuses to accept the package and the package is returned, the additional costs incurred, including the taxes and fees that have been incurred, and the return flow fee, will be borne by the buyer. 

Shipping Details

Your estimated shipping time depends on your region, please refer to the following information.

United Kingdom:

Warehouse: United Kingdom/Hong Kong Warehouse

The time frame of an order delivery is divided into two parts:

1-2 business day processing time

3–5 business days delivery

Shipping methods: FEDEX

Shipping fee:

Free shipping for orders over £300

£25 for orders less than £300

Please note that delivery dates are estimates only but the Seller will choose the best and fastest logistic provider for you. Additional charges will be necessary for shipping to addresses in remote locations. The Seller is unable to ship to P.O. Box addresses.


AliExpress Store:

Saudi Arabia, Chile, Peru, Kuwait, Ukraine, United Arab Emirates, New Zealand, Mexico, Bahrain, Austria, Belgium, Luxembourg, Czech Republic, Netherlands, Denmark, Poland, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece , Spain, Sweden, Ireland, Hungary, Italy, United Kingdom, Canada, United States, Australia, Singapore, Israel, Indonesia, Philippines, Malaysia

About Customs For AliExpress Purchases

Import duties, taxes and charges are not included in the item price or shipping fees. Customs tax chargers are the buyer's responsibility. We are not responsible for delays by customs.


Couldn’t Find Your Country?

If you could not find your country, then that means that REDMAGIC does not ship to your country yet. We thank you for your support and look forward to the time when we can also ship to you.